Refund policy

30-Day Satisfaction, Money Back Guarantee!

We want all of our customers to be happy with their purchase. We offer a 30-day return policy, which means you have 30 days to open, test and use the product, and if you for whatever reason want to return it you're welcome to do so. We'll reimburse you for your whole order, just pay for the return shipping cost.

To be eligible for a return you’ll need the receipt or proof of purchase.

To start a return, you can contact us at anton@repounce.com. We’ll help you by figuring out the best way to handle your return. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at anton@repounce.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at anton@repounce.com.