Register your Repounce toy
Your Forever Stick™ is covered for 1 year. Register it and we'll extend that to 3 years. Your Forever Prey™ is covered for life.
It takes about a minute.
What happens next
-
Right away
You'll get an email confirming your cover.
-
A few days later
A short note from Anton, our co-founder.
-
After a week
A few tips from Tolstoy on keeping your toy in good shape.
How long you're covered
-
Forever Stick™
3 years when registered
1 year without registering
-
Forever Prey™
Lifetime
Feathers not included
-
Chew-proof strings
1 year
Heavy Chewers Pack
-
Rainbow Ribbon Set
100 days
-
Dino plush toy
90 days
Good to know
What does the warranty cover?
Damage from normal play and manufacturing defects, for as long as your product is covered. See the cover periods above.
Do I need to register?
Every product above has a warranty whether you register or not. Registering your Forever Stick™ extends its cover from 1 year to 3 years. For everything else, including your Forever Prey™, registering means we already have your details if you ever need to make a claim.
How do I make a claim?
Email meow@repounce.com with a photo of the problem and the email address you registered with, or your order number. We'll get back to you and sort it out.
Are feathers covered?
Feathers aren't part of the warranty. They're made to be swapped when they wear out, which is why our toys are refillable and we sell refills.
Keep playtime fresh
Cats lose interest in the same toy after a few sessions. Swapping attachments keeps them curious, and your Forever Stick™ takes all of these.
-
Feather Toy Set
Three feather types for varied play. Ethically sourced and easy to swap.
Shop feathers
-
Heavy Chewers Variety Pack
Replacement strings for strong chewers, including our chew-proof metal string. Covered for 1 year.
Shop strings
-
Rainbow Ribbon Set
Silky ribbons in three lengths, for cats who chase and leap. Covered for 100 days.
Shop ribbons
Free: the Playtime Playbook
Our guide to playtime that keeps indoor cats happy and healthy. Enter your email and we'll send it over.
Questions?
Talk to us directly at meow@repounce.com or call +1 (310) 355-5620. We're happy to help.