Terms of service

Repounce LLC — Terms of Service (Effective 2026-02-13)

Read carefully. These Terms of Service (“Terms”) govern your access to and use of this website and any purchases you make from the Company. By accessing or using the website, creating an account, or placing an order, you agree to be bound by these Terms. If you do not agree, do not use the website or place an order.

1. Scope; Platform

The Company provides an online store and related services. Our online storefront is hosted on third-party platforms in order to process payments and fulfill orders. For example, our store may be hosted on Shopify and we may sell via third-party marketplaces such as Amazon. Sales via such marketplaces also remain subject to these Terms and to the marketplace’s additional terms.

2. Eligibility; Account

You represent that you are at least the age of majority where you reside and that you have legal capacity to form a binding contract. If you create an account, you are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately of any unauthorized use.

3. Orders; Acceptance; Pricing

All orders are subject to availability and the Company’s acceptance. The Company may limit quantities, refuse or cancel orders, and decline service for any lawful reason (including suspected fraud or reseller activity). Prices, product descriptions, and availability may change without notice. The Company will notify you if an order cannot be fulfilled and will provide a refund for any prepayment for canceled orders.

4. Payment; Taxes; Shipping

You agree to provide current, complete, and accurate payment and billing information. You authorize us to charge your chosen payment method for the order total. Applicable taxes, duties, and shipping fees are your responsibility unless otherwise stated. Delivery dates are estimates only; the Company is not liable for delays caused by carriers.

5. Returns; Refunds; Warranty

Our return and refund practices are set out in our Refund Policy (link: https://repounce.com/policies/refund-policy). If we provide any express written warranty for a product, the terms of that warranty control the remedy for breach of such warranty. To the extent permitted by law, implied warranties (including merchantability and fitness for a particular purpose) are disclaimed, except where not allowed by applicable consumer protection laws.

6. Product Safety; Instructions; Warnings

The Company provides safety information, instructions, and warnings on product pages, packaging, and any included inserts. It is your responsibility to read and follow all safety information prior to use. Products are intended for their labeled use only. Failure to follow safety instructions (including supervision and inspection recommendations) may increase the risk of injury and will affect available remedies. If you suspect a product defect or safety incident, stop use immediately and contact our safety team at safety@repounce.com. Preserve the product and packaging when safe to do so.

Repounce products are designed for interactive, supervised play only and are not chew toys. Never leave your cat unattended. Inspect all components before each play session and discard immediately if any part becomes damaged, frayed, loose, bent, or worn. Small parts and strings may pose choking or ingestion hazards. If ingestion is suspected, seek immediate veterinary attention - do not wait. Store securely after play. For cats only. Keep out of reach of children. Durability claims apply only to normal supervised use. No pet toy is indestructible.

7. Intellectual Property

All content on the website (text, images, logos, designs, software, and other materials) is the exclusive property of the Company or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, distribute, create derivative works from, or otherwise exploit any content without prior written permission.

8. User Conduct; Prohibited Uses

You agree not to: (a) use the website or products for unlawful purposes; (b) attempt to interfere with website security or operation; (c) upload malware or infringing content; or (d) resell products in violation of these Terms. The Company may suspend or terminate access for violations.

9. Third-Party Links & Services

The website may contain links to third-party sites or services. Links are provided for convenience only. The Company does not control and is not responsible for the content, privacy practices, or terms of such third parties. Your dealings with third parties are at your own risk.

10. Disclaimers; “As Is”; No Unreasonable Expectations
Except where expressly provided in a written warranty, the website, our products, and all services are provided “as is” and “as available.” To the maximum extent permitted by applicable law, the Company disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Some jurisdictions do not allow the exclusion of implied warranties; if so, those implied warranties apply to the minimum extent required.

11. Limitation of Liability
To the maximum extent permitted by law, the Company’s aggregate liability arising out of or relating to these Terms or any product sold by the Company shall not exceed the amount paid by you for the specific product giving rise to the claim. This limitation does not apply to liability arising from willful misconduct, fraud, or where prohibited by law. Some jurisdictions do not allow limitations on liability; where prohibited, liability shall be limited to the maximum extent permitted.

12. Indemnification

To the extent permitted by law, you agree to indemnify, defend, and hold harmless the Company, its officers, directors, employees and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising from (a) your breach of these Terms, (b) your misuse of any product (including failure to follow safety instructions), or (c) your negligent or unlawful acts.

13. Dispute Resolution; Governing Law; Venue

These Terms are governed by the laws of the State of Delaware, without regard to its conflicts-of-law rules. Except as otherwise required by applicable mandatory consumer protection law, you agree that any dispute arising from or relating to these Terms or your purchase will be brought exclusively in the federal or state courts located in the State of Delaware, and you submit to personal jurisdiction in those courts. If you are a consumer with mandatory protections under local law, those protections will control where applicable.

14. Modifications to Terms

The Company may update these Terms from time to time. When changes are material, we will provide notice (for example, by posting a prominent notice or updating the effective date). Continued use after posting constitutes acceptance of the revised Terms.

15. Severability; Waiver; Entire Agreement

If any provision is held invalid or unenforceable, the remaining provisions will remain in full force and effect. Failure by the Company to enforce any right is not a waiver of that right. These Terms constitute the entire agreement between you and the Company regarding the subject matter.

16. Contact Information

If you have questions or need assistance, contact us at:
Email: anton@repounce.com
Safety & incidents: safety@repounce.com
Company: Repounce LLC (registered in Delaware, US)